SHIPPING WORLDWIDE We now ship to over a 230 countries worldwide. Register with us to receive updates on shipping, promotions and other related information. SHIPPING INFORMATION - INDIA We offer nominal shipping in India. However, orders under COD will be charged a flat rate of INR 250. The orders can be shipped to PO boxes or military addresses, rural domestic addresses by India Post. Orders requiring any customization will require additional time and will be shipped in 10 working days. DELIVERY METHOD: Orders shipped are delivered within 7-10 business days. In rare cases, a slight delay might be caused due to any govt. interventions or natural causes or pandemic etc.. INTERNATIONAL ORDERS -We don't do free international shipping. The cost of the courier needs to be bourne by the customer.Your card will be billed by Paypal when your payment is confirmed and subsequently the package will be shipped to its final international destination. -We try our best to ship our ETERNO pieces to you within 3-4 weeks. The shipping time for customized orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners. -ETERNO has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
Orders delivered to remote areas might have an additional charge. Orders to Jammu & Kashmir and North Eastern states might have additional charges and might take longer than usual to get delivered.
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by natural calamities and unavoidable circumstances. We are unable to redirect orders once items have been dispatched. All orders require a signature and proof of ID upon receipt of order.Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders. We make our best efforts to deliver each item in your order within 7 working days of your placing the order, inclusive of processing time. However, in some cases, we may take longer, to ship the order as we may have to produce/procure it. While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our help desk +91 7775933887 or email us at email@example.com, mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest. All shipments are fully insured and require a signature and proof of ID confirmation from the recipient.