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Shipping & Returns

Shipping Policies

SHIPPING WORLDWIDE We now ship to over a 230 countries worldwide. Register with us to receive updates on shipping, promotions and other related information. SHIPPING INFORMATION - INDIA We offer nominal shipping in India. However, orders under COD will be charged a flat rate of INR 350. The orders cannot be shipped to PO boxes or military addresses, rural domestic addresses require one or more additional days to deliver. Orders requiring any customization will require additional time and will be shipped in 10 working days. DELIVERY METHOD: Orders shipped are delivered within 7-10 business days. In rare cases, a slight delay might be caused due to any govt. interventions or natural causes, etc.

Return Policy

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PLEASE NOTE

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Money Back Guarantee

Orders delivered to remote areas might have an additional charge. Orders to Jammu & Kashmir and North Eastern states might have additional charges and might take longer than usual to get delivered.

IMPORTANT SHIPPING INFORMATION

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by natural calamities and unavoidable circumstances. We are unable to redirect orders once items have been dispatched. All orders require a signature and proof of ID upon receipt of order.Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders. We make our best efforts to deliver each item in your order within 7 working days of your placing the order, inclusive of processing time. However, in some cases, we may take longer, to ship the order as we may have to produce/procure it. While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our help desk +91 7775933887 or email us at inquiriesateterno@gmail.com, mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest. All shipments are fully insured and require a signature and proof of ID confirmation from the recipient.

Welcome to the website www.eternoindia.in. Eterno Jewellery can be contacted by e-mail at inquiriesateterno@gmail.com. The protection and security of your personal information is one of our top priorities. This online Privacy Policy discloses our information practices for this Website and subscriber / membership based services ("Services") including the type of information being collected, method of such information collection, use of such information and sharing of such information with third parties. By using this Website you agree to accept the terms of this Privacy Policy as well as the Website's Terms of Use. By accessing or using this Website you expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy. This Privacy Policy extends to both, users who visit the Website but do not transact business on the Website ("Users") as well as users who are registered and are authorized by the Website to transact business on the Website ("Members"). "Personal Information" refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number and credit card information.

Privacy Policies

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